The pottermore.com Terms & Conditions contain 19 sections. You can view each section by selecting the relevant link below:
- 1 Introduction
- 2 About pottermore.com
- 3 Access to pottermore.com
- 4 Use of pottermore.com
- 5 Personal information
- 6 Links
- 7 Our content
- 8 Pottermore Shop
- 9 Third-party software
- 10 Liability
- 11 Indemnity
- 12 Copyright claims
- 13 General complaints and requests for further information
- 14 Written communications
- 15 Other important terms
- 16 Changes to these Terms
- 17 Governing law and jurisdiction
- 18 Further information and how to contact us
- 19 Statutory information
YOUR ATTENTION IS SPECIFICALLY DRAWN TO THE LIABILITY AND INDEMNITY PROVISIONS CONTAINED AT SECTIONS 10 AND 11 BELOW. PLEASE REVIEW THESE SECTIONS CAREFULLY BEFORE PROCEEDING.
For additional terms relating to purchases from the Pottermore Shop, please see the Pottermore Shop Terms & Conditions.
1.1 Welcome to pottermore.com, the digital heart of J.K. Rowling’s Wizarding World, dedicated to unlocking the power of imagination. Pottermore.com is described in more detail at section 2 below. Pottermore.com is owned by Pottermore Limited (referred to as “Pottermore Limited”, "we", "us" or "our" as appropriate), a company established in England and Wales. Pottermore.com is currently available through the website at http://www.pottermore.com. We may also make pottermore.com or other versions of it available through further digital channels or devices.
1.2 These pottermore.com Terms & Conditions (for short, the “Terms”) apply to your use of pottermore.com. Please read these Terms carefully, and ensure you understand them, before using pottermore.com, as these Terms affect your rights and liabilities. In these Terms, expressions beginning with a capital letter usually have a specific meaning that is defined in these Terms.
1.3 You will be agreeing to these Terms when you accept them at the time of creating a Pottermore Account (see section 3 below) or by your continued use of pottermore.com. Please note that certain parts of pottermore.com will only be available to you once you have created a Pottermore Account (as further explained at section 3 below). If you do not want to be bound by these Terms, please do not access, register with or use pottermore.com. If you have any questions relating to these Terms, please refer to our FAQs pages in the first instance.
1.5 Please note that additional terms may apply in respect of particular services or activities being offered on or via pottermore.com (for example, promotions). In such circumstances, we will post those terms in connection with the applicable service/activity and those will apply to your use and/or participation in such service or activity. Any such terms are in addition to these Terms. In the event of any inconsistency, such additional terms will prevail over these Terms.
2 About pottermore.com
Pottermore.com is the digital heart of J.K. Rowling’s Wizarding World, dedicated to unlocking the power of imagination. Pottermore.com offers new and unreleased writing by J.K. Rowling, features and articles about the Wizarding World and exciting news from the wider franchise.
3 Access to pottermore.com
3.1 You will need an internet connection and a browser to access the pages on pottermore.com and to use the features we provide.
3.2 Please note that certain parts of pottermore.com and some of the services provided by us (including which house the Sorting Hat will place you in, which wand will choose you, the identity of your Patronus and other personalised content) (“Registered Services”) will only be available to users who register (“Registered Users”) for an account on pottermore.com (“Pottermore Account”).
3.3 The Registered Services are intended solely for use by users aged 13 or older. Additional terms and conditions may also apply from time to time in relation to certain Registered Services via pottermore.com, and those may include further eligibility criteria. We reserve the right to suspend or terminate your registration and/or access to Registered Services without warning at any time and for any reason at our discretion, including if we believe that you do not meet this age requirement, or that you are in breach of any such additional terms and conditions. Please see our Privacy & Cookies Policy for further details about the suspension or termination of your Pottermore Account.
3.4 During the process of creating a Pottermore Account, you will be asked for your name and email address and to create a password. You must not use your name or email address as your password.
3.5 You must ensure that all the information you provide when you create a Pottermore Acccount is true, accurate, current and complete in all respects.
3.6 You must notify us promptly of any change to any of the information you have previously given to us by updating your information in the “MY DETAILS” section of your Pottermore Account.
3.7 Your Pottermore Account is for your personal use only. Please do not share your Pottermore Account details with any other person or entity, as you will be held responsible and liable for all activities that occur under your password or Pottermore Account with or without your knowledge (whether carried out by yourself or by another person who has become aware of your Pottermore Account details). By creating a Pottermore Account on pottermore.com, you confirm that you will treat your log-in details as confidential. Please report any misuse of your Pottermore Account details to us as soon as you become aware of any such misuse.
4 Use of pottermore.com
4.1 The following rules apply to your use of pottermore.com: You agree to ensure that: - all information (if any) provided by you to us is accurate; and - you will only use pottermore.com (and any information and content obtained from it) lawfully and only for the purposes for which it has been provided and in accordance with these Terms. You may not: - distribute viruses or other technologies that may harm us, pottermore.com or the interests of any users of pottermore.com or otherwise interfere with or disrupt our systems; - gain or attempt to gain unauthorised access to pottermore.com or any of our content by any means, including circumventing any technological security measures; - except as permitted under these Terms or applicable law, copy, modify, reproduce, disassemble, broadcast, sublicense, republish, transmit, publicly perform, display or make available, remove, alter, adapt, sell, exploit, create derivative works from, or distribute our content or trade marks or any content or trade marks owned by our commercial partners (“Partners”) unless you have their explicit permission; - use or access pottermore.com in any other unlawful manner; and/or - restrict or inhibit any other user from using and enjoying pottermore.com.
4.2 Provided that you fully comply with these Terms and subject to any relevant restrictions on access to Registered Services, we grant you a personal, revocable, limited, non-exclusive, royalty-free, non-sublicensable, non-transferable right and licence to access and view pottermore.com and the content and information made available on pottermore.com, for your personal and non-commercial use only. We reserve the sole right and discretion to specify the content, layout, formatting, features and access privileges for pottermore.com.
5 Personal information
Our Privacy & Cookies Policy
We take your privacy very seriously. Please read our Privacy & Cookies Policy to see how the information that you provide to us is dealt with, what cookies we use and how to change your cookie settings.
Linking from pottermore.com
6.1 You acknowledge that pottermore.com may include links to third-party websites. We do not review those third-party websites, nor do we have any control over them and we are not responsible for those websites or their content or availability.
6.2 We do not therefore endorse or make any representations about them, or any products, services or content found there, or any consequences that may result from using them.
6.3 If you decide to access any of these third-party websites, you do so entirely at your own risk.
6.4 If you use a linked site, any personal information you give the site operator or cookies that you consent to receiving will be dealt with in line with their privacy and cookies policy, not ours, so please ensure that you read their terms and conditions and privacy and cookies policy before you use their site and provide them with any personal information or consent to receiving cookies on their site.
Linking to pottemore.com
6.5 You may only link to pottermore.com if: - pages and content from pottermore.com are not loaded into frames on your website, unless we otherwise expressly agree in writing; and - your site or service does not misrepresent its relationship with us or present false information about us or otherwise harm our business or conflict with our interests or values.
6.6 We reserve the right to withdraw linking permission at any time without prior notice.
7 Our content
7.1 All of the content on pottermore.com is owned by (and all copyright, trade marks and other intellectual property rights in that content, shall at all times remain vested in) us or our licensors and is protected by UK and international copyright and other intellectual property laws.
7.2 Our content includes any information or other material found on or via pottermore.com, including text, databases, graphics, audio, video, software and all other features on pottermore.com. You are not permitted to reproduce or publish in any way any of the content that appears on pottermore.com for commercial purposes unless you have first obtained our written permission to do so, but you may share links and content (subject to the following sentence) for personal, non-commercial purposes in accordance with section 6 above. Notwithstanding the foregoing, you are not permitted to republish, post, transmit, store, sell, distribute or modify any of the Patronus graphics or images, whether for commercial or non-commercial purposes. In some limited circumstances, we may choose to permit the reproduction or publication of content where we feel that this does not harm our business or our values and does not negatively affect the Pottermore or Harry Potter brands (and our decision on this shall be final). Apart from that, none of our content may be republished, posted, transmitted, stored (except storage of copies for personal, non-commercial purposes), sold, distributed or modified (except in the cases of persons with a disability for the purposes of creating an accessible copy), without our prior written consent. In any event, you are not permitted: - to make commercial use of any such content; - to edit any such content; and/or - to remove, obscure or otherwise tamper with any copyright and proprietary notices that relate to or are contained within the content.
7.3 The trade marks appearing on pottermore.com are owned by us or our licensors, including “Pottermore” and “pottermore.com”, together with the “Pottermore” logo.
7.4 Harry Potter characters, names and related indicia are trade marks of and © Warner Bros. Ent. All rights reserved. Harry Potter and Pottermore Publishing Rights © J.K. Rowling. Pottermore.com © Pottermore Limited. J.K. Rowling’s Wizarding World ™ J.K. Rowling and Warner Bros. Entertainment Inc.
7.5 Materials from the Harry Potter series of films are provided courtesy
of Warner Bros. Entertainment: (a) Harry Potter and the Philosopher’s Stone - © 2001 Warner Bros. Ent
(b) Harry Potter and the Chamber of Secrets - © 2002 Warner Bros. Ent
(c) Harry Potter and the Prisoner of Azkaban - © 2004 Warner Bros. Ent
(d) Harry Potter and the Goblet of Fire - © 2005 Warner Bros. Ent
(e) Harry Potter and the Order of the Phoenix - © 2007 Warner Bros. Ent
(f) Harry Potter and the Half-Blood Prince - © 2009 Warner Bros. Ent
(g) Harry Potter and the Deathly Hallows – Part 1 - © 2010 Warner Bros. Ent
(h) Harry Potter and the Deathly Hallows – Part 2 - © 2011 Warner Bros. Ent
7.6 No permission is given in respect of the use of any of these brands or marks, and any such use may constitute an infringement of the holder's rights.
8 Pottermore Shop
Unless we expressly provide otherwise, all purchases made through the Pottermore Shop and your use of such purchases are subject to the Pottermore Shop Terms & Conditions.
9 Third-party software
9.1 You acknowledge that you may need to download and activate certain software developed by third parties in order to use certain content provided on pottermore.com.
9.2 In order to use such third-party software or technology you may have to accept the terms of a licence agreement with that third party. You acknowledge that we have no responsibility or control over such third-party software, and make no representation, warranty or guarantee regarding the installation, use, availability or effectiveness of such software.
Depending on your place of residence, consumer protection laws may impose mandatory promises from us to you and may prevent exclusions or limits applying to certain types of liability. If so, nothing in our Terms will take precedence over those laws and you will still have your rights under those laws instead of the limited rights described below. For more information on your rights as a consumer under law, please consult your Citizens’ Advice Bureau, trading standards office or other similar organisations.
For customers resident in all countries (other than France):
10.1 We promise that we will operate pottermore.com with reasonable skill and care, and that we will use our reasonable endeavours to correct any faults of which we are aware. We do not make any promises about the availability of pottermore.com or any services made available through it. In particular, we are not responsible for any technical problems you may experience with pottermore.com that may result in interruptions to pottermore.com or the service it delivers, or any bugs or viruses on the pottermore.com website or any other platform that pottermore.com is delivered through, the server that makes pottermore.com available or the content made available through pottermore.com. It is your responsibility to implement satisfactory safeguards and procedures to make sure that any files you obtain through pottermore.com are free from such bugs and viruses. Subject to section 10.4, the promises contained in this section 10 are in place of all warranties or conditions implied by law.
10.2 Subject to section 10.4 and to the fullest extent permitted by law, if we fail to comply with these Terms, we shall only be liable to you for an amount not exceeding £100.
10.3 SUBJECT TO SECTION 10.4, WE WILL NOT BE LIABLE FOR LOSSES THAT RESULT FROM OUR FAILURE TO COMPLY WITH THESE TERMS THAT FALL INTO THE FOLLOWING CATEGORIES: ANY LOSS OF: INCOME OR REVENUE; BUSINESS; BARGAIN; DATA; PROFIT; GOODWILL; REPUTATION; OPPORTUNITY; OR ANY INDIRECT, PUNITIVE, SPECIAL, OR CONSEQUENTIAL LOSS. THIS SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT REPRESENT OR WARRANT THAT POTTERMORE.COM WILL OPERATE ERROR-FREE OR UNINTERRUPTED, AND CONTAIN ACCURATE, COMPLETE AND/OR CURRENT INFORMATION. WE MAKE NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, ABOUT THIS SITE FOR ANY PURPOSE, AND HEREBY EXPRESSLY DISCLAIM AND NEGATE ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR ANY OTHER VIOLATION OF RIGHTS. BECAUSE SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES, OR EXCLUSIONS OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INDIRECT LOSS, THESE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU, PROVIDED THAT, IN ANY SUCH JURISDICTION, WE HEREBY DISCLAIM ALL WARRANTIES AND LIMIT OUR LIABILITY TO THE FULLEST EXTENT PERMITTED BY LAW.
For customers resident in all countries (including France):
10.4 NOTHING IN THESE TERMS WILL EXCLUDE OR RESTRICT OUR LIABILITY IN RESPECT OF YOUR RIGHTS AS A CONSUMER UNDER LAW, FOR DEATH OR PERSONAL INJURY RESULTING FROM OUR NEGLIGENCE, FRAUDULENT MISREPRESENTATION OR FOR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW.
10.5 Occasionally we are unable to perform our obligations under these Terms due to circumstances beyond our reasonable control. In such circumstances, including fire, flood and other acts of God, strikes, trade disputes, lock-outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, our inability to perform or delay in performing our obligations will not be deemed to be a breach of contract.
For customers resident in France:
10.6 We promise that we will operate pottermore.com with reasonable skill and care, and that we will use our reasonable endeavours to correct any faults of which we are aware. To the fullest extent permitted by applicable law, we do not make any promises about the availability of pottermore.com or any services made available through it. In particular, we are not responsible for any technical problems you may experience with pottermore.com that may result in interruptions to pottermore.com or the service it delivers, or any bugs or viruses on the pottermore.com website or any other platform that pottermore.com is delivered through, the server that makes pottermore.com available or the content made available through pottermore.com. It is your responsibility to implement satisfactory safeguards and procedures to make sure that any files you obtain through pottermore.com are free from such bugs and viruses. Subject to section 10.4, the promises contained in this section are in place of all warranties or conditions implied by law.
10.7 TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR LOSSES THAT RESULT FROM OUR FAILURE TO COMPLY WITH THESE TERMS THAT FALL INTO THE FOLLOWING CATEGORIES: ANY LOSS OF: INCOME OR REVENUE; BUSINESS; BARGAIN; PROFIT; GOODWILL; REPUTATION; OPPORTUNITY; OR ANY INDIRECT LOSS.
You agree only to use pottermore.com in accordance with these Terms. You agree that you will compensate us (and our employees, agents and suppliers) in full for any damages, losses, costs and expenses, including reasonable legal fees we incur that arise out of any breach by you of these Terms or any liability we incur as a result of your use of pottermore.com and/or any other service we provide.
12 Copyright claims
Content hosted on third-party websites accessible from pottermore.com is the responsibility of those websites, and not of Pottermore Limited. If you are the copyright owner of content hosted on a third-party website, and you have not authorised the use of your content, please contact the administrator of the hosting website directly to have the content removed.
13 General complaints and requests for further information
If you have any complaints or wish to request further information about pottermore.com, please see section 17 of these Terms for details of how to get in touch.
14 Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using pottermore.com, you accept that communication with us will be mainly electronic. We may contact you by email or provide you with information by posting notices on pottermore.com. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your rights as a consumer under law.
15 Other important terms
15.1 If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms shall not be affected and shall remain in force. For the avoidance of doubt, should these Terms or any part of them be deemed void or voidable, this shall not affect the validity of any licence provided under these Terms.
15.2 These Terms govern our relationship with you and represent our entire agreement with you.
15.3 Subject to section 10.4, we and you each acknowledge that, in entering into an agreement under these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between you and us prior to such agreement except as expressly stated in these Terms.
15.4 This agreement is personal to you. You may not assign, transfer, sub-license or otherwise dispose of any of your rights under these Terms.
15.5 If you breach these Terms and we choose to ignore your breach, we will still be entitled to exercise our rights and remedies at a later date or in any other situation where you breach these Terms again.
Exclusion of third-party rights
15.6 These Terms do not create any right enforceable by any person who is not a party to this agreement. References to "including" and other similar expressions
15.7 In these Terms, words that appear after the expression "include", "including", "other", "for example", "such as" or "in particular" (or any similar expression) shall not limit the meaning of the words appearing before such expression.
16 Changes to these Terms
16.1 Subject to applicable law, we may change these Terms from time to time. See the end of these Terms & Conditions for details of the date when they were last updated. We may notify you of such changes by sending you notice in writing and/or by posting a copy of the revised Terms on pottermore.com and/or, if you are a Registered User, by emailing you at the email address that you have provided for your Pottermore Account. If you are a Registered User, you are responsible for keeping the details we hold for you up to date, including your email address. For information on how to edit your personal details held by us, please see our Privacy & Cookies Policy.
16.2 Each time you use pottermore.com, the version of these Terms in force at that time will apply to your use of pottermore.com at that time.
16.3 Please also read about changes and notifications of changes to the way we collect, use and/or share personal information in our Privacy & Cookies Policy.
17 Governing law and jurisdiction
Some laws require that consumers have the right to bring or defend proceedings in their home state, in accordance with the mandatory rules of that state, and may require that these Terms be presented and enforceable in a language other than English. In all other cases:
(a) The English-language version of these Terms shall prevail.
(b) These Terms and any related disputes or claims (contractual or non-contractual) are governed by, and shall be interpreted in accordance with, the law of England and Wales. Any such disputes or claims arising shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
18 Further information and how to contact us
If you have any questions about the information in these Terms, or would like further information, please feel free to contact us:
By post: Pottermore Limited, PO Box 7828, London W1A 4GE, UK
By email: email@example.com
By telephone: +44 (0) 845 366 0120
19 Statutory information
Pottermore.com is owned by Pottermore Limited, a company incorporated in England and Wales, whose company details are as follows:
Devonshire House, 1 Devonshire Street, London W1W 5DR, UK
PO Box 7828, London W1A 4GE, UK
VAT Registration Number:
Total Issued Share Capital:
One share of one pound sterling (GBP £1)
Publication Director / Representative:
Neil Blair, Chairman, Pottermore Limited
Last updated: 24 May 2018